Welcome to Maa Creation! By using our website and services, you agree to these Terms and Conditions. Please read them carefully, as they govern your use of our site and the purchase of our products.
1. Ordering and Payment
- Order Placement: By placing an order on our website, you agree to provide accurate information for billing and shipping. All orders are subject to availability and acceptance by us.
- Payment: Payment must be completed at the time of purchase. We accept major credit cards and secure online payment methods. All payments are processed by a third-party provider to ensure your security.
- Order Confirmation: Once your payment is received, you’ll receive an email confirmation. Please review your order details carefully, as we cannot be held responsible for incorrect details provided by you.
2. Customization and Design
- Artwork: All custom designs and artwork submitted by you should comply with our guidelines and must not contain prohibited or copyrighted material. By submitting artwork, you confirm that you own the rights or have permission to use it.
- Design Review: We review all custom designs to ensure quality but cannot guarantee exact color matching due to printing limitations.
- Proof Approval: You may receive a proof of your design for approval. Your order will proceed to printing once you have approved the proof.
3. Shipping and Delivery
- Shipping: We offer various shipping options at checkout. Delivery times are estimates and may vary due to external factors. We are not responsible for delays caused by the carrier.
- Shipping Costs: Shipping costs are calculated at checkout and are non-refundable once your order is shipped.
- International Orders: International customers are responsible for any customs fees or import duties.
4. Returns and Exchanges
- Custom Orders: Due to the personalized nature of custom-printed T-shirts, we cannot accept returns or exchanges unless there is a defect in the product.
- Quality Guarantee: If you receive a defective or incorrect item, please contact us within 7 days of receipt with details and a photo. We will assess the issue and provide a replacement or refund if applicable.
- Refunds: Refunds will only be issued for defective products. We reserve the right to refuse a refund if the defect was caused by improper care or handling.
5. Intellectual Property
All content on our website, including images, logos, and designs, is the property of Maa Creation and may not be used, copied, or distributed without our permission.
6. Limitation of Liability
Maa Creation will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products, including but not limited to lost profits, loss of data, or loss of goodwill.
7. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.
8. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
Email: maacreation1614@gmail.com